Yes we do! We use express services (usually UPS or FedEx) and deliver straight to your door, no matter what continent you’re on. Tracking number provided. 🌍

• In-stock items → packed within 1-2 business days, tracking e-mail goes out the moment the courier grabs the box.
• Back-orders / fresh production runs → parts sometimes sell out faster than we can mold them. Our restock cycle is ~30-70 days, so lead-time can stretch up to 10–12 weeks. We’ll keep you posted and you’ll get the kit shipped “fresh & warm” the second it’s done. 

We pre-pay shipping, but import duties/VAT are set by your local customs office—those are on you if they apply. (Tip: most customers clear goods as “plastic auto parts”; check your country’s threshold.)

We takemajor credit/debit cards and PayPal. All transactions run through Shop Pay / bank APIs—we never see or store your card data. If you choose ACH/WIRE we neither getting any of your bank details, we just receive the transfer into our account.

Every SHIROKAI part is CNC-cut automotive-grade ABS plastic - easier to prep than fiberglass and mush more duarable. Kits are engineered around OEM CAD (based on actual reallife model), so fitment is on point. Minor sanding/primer is still recommended before paint or wrap.

Many customers install at home with basic tools—drill, riv-nuts, anglegrinder/bladesaw. If you want flawless gaps and paint-matched panels, a pro body shop is the fastest route. We include a PDF guide and answer install DMs 24/7.

Return window: 14 days after you receive the parts for full kits and 1 week(7days) for individual parts like spoilers etc.

Condition: parts must be brand-new, unpainted, no install marks, in original packaging.

Cost: buyer covers both-way shipping. Once we inspect and approve, we refund to your original payment method. 

For production deffects: we send replacement parts, no extra costs.

Lifetime tech support—DM, e-mail, or call us any time. If a manufacturing defect pops up, we’ll either replace the panel or send a fix kit; just send photos and the order number.

Short answer: no freebie hand-outs. We only do collabs by personal invitation or during public sale days.

Drop us a request via the contact form. We’re continually adding chassis; if enough owners rally behind a model, it moves up the R&D queue.

Yes - digital SHIROKAI Gift Cards ship instantly to your inbox; perfect when you want to let the owner pick the flares. They never expire.

Post your build progress, tag @shirokai.com_, and use #shirokai. If the photos slap—we’ll repost or slide into your DMs for a full feature.