Privacy Policy for shirok.ai

At SHIROKAI (referred to as "we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect,¹ use, and disclose your information when you visit or make a purchase from our website,² shirok.ai (referred to as the "Site").

1. What Data We Collect

We collect various types of information to process your orders, ensure delivery, and for marketing purposes to improve our service. This data includes:

• Identification Data: Your first name, last name.
• Contact Data: Email address, phone number.
• Shipping Data: Shipping address, including country, city, and postal code.
• Payment Data: Information necessary for payment processing (card number, expiry date, CVV – these details are processed directly by our third-party payment systems and are not stored by us).
• Site Usage Data: IP address, browser type, operating system, pages you visited on our Site, time spent on pages, referral source, device information.
• Purchase Data: Order history, information about purchased items.

2. How We Use Your Data

We use the collected data for the following purposes:

• Order Processing and Fulfillment: To process your purchases, deliver products, and provide related services.
• Customer Service: To respond to your inquiries, resolve issues, and provide support.
• Marketing and Personalization: To send you information about our products, promotions, and special offers (if you've opted in), and to personalize your experience on the Site.
• Site and Service Improvement: To analyze Site usage, identify trends, and enhance functionality and user experience.
• Security: To prevent fraud and ensure the security of our systems and transactions.
• Legal Compliance: To fulfill our legal obligations.

3. Data Sharing with Third Parties

We do not share your personal data with third parties, except in cases necessary for order fulfillment or the provision of our services. Such cases include:

• Third-Party Payment Systems: For example, PayPal, Stripe, to securely process your payments.
• Shipping Carriers: For example, UPS, FedEx, to deliver your orders.
• Analytics and Advertising Platforms: For example, Google Analytics, Facebook Pixel, for traffic analysis and advertising effectiveness.
• Marketing Platforms: For example, Mailchimp, for managing email newsletters.
• Shopify Platform: All information about your data is stored and processed on the secure servers of the Shopify platform, which ensures a high level of security and compliance with data protection standards.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected,³ including satisfying any legal, accounting, or reporting requirements.⁴ Your order-related data and marketing subscriptions are stored on the Shopify platform for the entire duration of our use of Shopify's services, allowing us to effectively manage your orders, purchase history, and provide you with relevant information.

5. Data Security

We take the security of your data seriously. As our Site operates on the Shopify platform, the security of your data is ensured by their advanced security technologies. Shopify utilizes SSL encryption, password protection, and other industry-standard measures to protect information. We also adhere to internal procedures and standards to protect your privacy.

6. Age Restrictions

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that⁵ we have received information from a person under 16 without parental consent, we will take steps to delete that information. We encourage parents and guardians to monitor their children's online activities.

7. Your Rights

You have the right to access, modify, or delete your personal data. You can unsubscribe from marketing communications at any time. To request the deletion of your data, please email us at: i@shirok.ai. We will process your request in accordance with applicable law.

8. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., pixels) to collect information about Site usage, personalize your experience, analyze traffic, and deliver targeted advertising. This includes using standard tools for data collection and usage within generally accepted scope and applicable laws. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. All changes will take effect immediately upon their posting on this page. We encourage you to regularly review this page for updates.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us⁶ at: i@shirok.ai